Frequently Asked Questions
Is it necessary to book in advance?
Where do the trips start and how to get there?
From Cala´n Bosch :
R1 Discovery Tour , R2 Galdana Shuttle , R3 Discovery Sunset , R5 One Way to Galdana .
There are car parks near the marina and also a bus stop 5 minutes from the boat.
From Ciutadella Line 65 .
From Cala Galdana :
R4 Beach Experience , R5 One Way to Bosch .
Cala Galdana is an area that many people go to and the parking spaces go fast. We recommend arriving 1 hour before departure.
Proposed plan, spend the morning at the beach in Cala Galdana, eat at a beach bar in the area and embark on our trip at 3pm to be back at 5pm and have enjoyed a full day!
From Ciutadella Line 52 .
What time do you have to be at the boarding point?
Boarding will close 5 minutes beforehand.
Please don't be late, if you miss the boat you're not entitled to modify or refund your purchased trip.
What to take on the boat trip?
The beaches where we stop are in a virgin area and with a high environmental protection, so it makes it difficult to adapt it with the necessary infrastructure.
Can you bring food and drink on board?
- Soft drinks.
- Beer, wine, spirits and liqueurs.
- Tea & coffee.
- Ice cream.
- Hot paninis.
Check it out on our online menu.
Are the trips suitable for all ages? And for those with limited mobility?
Having said this, before booking, we recommend that you contact us to know what the weather forecast is for the day of the boat trip, if you are coming with small children, we recommend you come on a day when the sea is calm.
The access to the boat for people with limited mobility is limited to the fact that the person in question would have to be able to get on the boat without the need of a wheelchair, because unfortunately we do not have the minimum dimensions necessary to be able to facilitate the access. That said, the crew will provide them with as much help as possible so that they can board the vessel. We recommend that you contact the sales team to help you as much as possible.
Once aboard, we recommend that you stay onboard during the whole excursion because on the beaches where we stop, the access to the beach can be difficult. The excursions of R2 Galdana Shuttle and R4 Beach Experience are not suitable for people with reduced mobility due to the access to the jetty of Cala Galdana. Please contact us for more information.
Is there a glassbottom onboard?
Our glass bottom is only available on these trips:
Are the boat trips suspended when there is bad weather?
If we see that the weather complicates our day, we will be forced to cancel the excursion. In that case, you can change the date of the excursion or request the full refund.
At what time do we stop at the beach?
What is the seating capacity of the boat?
The main deck offers shade and has large windows so that the structure of the boat does not interfere with the visibility of the landscape. So you can choose sun or shade depending on your needs.
How do you get off the boat once at the beach?
We also have slides and steps at the back of the boat for those who want to swim from the boat.
If you have reduced mobility we recommend to stay onboard as the trail between the dock and the beach is rocky, plus, you'll have services at your disposal that you won't find at the beach, like; toilets, cafeteria, shade and the crew.
What are your T&C Policies?
- Free cancellation up to 24h before departure
- Free date change or full refund of the ticket if due to a choppy sea the guest doesn't feel comfortable to get on board
- Free date change or full refund of the ticket if cancelation from the company occured due to weather conditions
- If you arrive late and the ship has already sailed, you lose the amount paid
Can I bring my pet on board?